ECi Acsellerate® Expands Industry Leading Training Team
Industry veteran will provide additional support for Acsellerate’s fast growing customer base
Forth Worth, TX—13 June 2011 eCommerce Industries, Inc. (ECi), a leader in industry-specific information technology solutions, announces the expansion of ECi Acsellerate’s team of industry veterans with the addition of Lauren LaRue in the role of Dealer Trainer. This new position will add another resource dedicated to Acsellerate’s fast growing customer base, ensuring that all users receive the premier training and personal support they have come to expect from the Acsellerate team.
“We are extremely pleased to add Lauren to the Acsellerate team,” says Steve Sabatini, President of ECi Acsellerate. “Her knowledge of the office supply industry and dedication to outstanding customer service will help our customers fully utilize Acsellerate to uncover more opportunities within their business.”
Lauren’s experience in the office products industry includes several years at a large independent dealer in Ohio, where she supported the sales team and end users as a Senior Sales Assistant. During that time she significantly increased gross profits by utilizing Acsellerate and successfully assisted in development, training and implementation of a brand new school program. Her track record of superior customer service, retention and product category growth will be an asset when supporting dealers in her new training role.
“Last year we launched an enhanced dealer training initiative, incorporating a catalog of over 20 monthly webinars and recorded classes to help our customers reach their goals,” commented Amy Brown, Director of Sales for Acsellerate. “Lauren will offer dealers another resource to fulfill their training needs, and the addition of this role clearly demonstrates our commitment to helping our customers thrive.”
About ECi Acsellerate
Acsellerate is the market leader in on-demand sales and business intelligence, providing web-based analytic, advanced reporting and integrated CRM solutions. The interactive information empowers executives, managers and sales professionals to easily understand the effectiveness of their customer relationships and turn that insight into bottom-line results. As a business unit of ECi Software Solutions, Acsellerate is able to arm distributors in a variety of industries, with an effective, affordable suite of services designed to help them compete successfully in today’s market without requiring a significant technology or financial investment. For more information visit www.acsellerate.net, firstname.lastname@example.org or call (571) 266-6420.
About ECi Software Solutions
ECi Software Solutions provides best-in-industry business and e-commerce software solutions for growing companies. For more than 30 years, ECi has served the manufacturing, office equipment, managed print services, office supplies, contract office furniture, business intelligence, lumber and building materials, hardware and jan/san sectors. Privately held, ECi is headquartered in Fort Worth, Texas, USA, with offices throughout the U.S., Australia, the U.K. and the Netherlands. For more information, email ECi, visit www.ECiSolutions.com, or call (800) 959-3367.