FAQs

Answers to your most frequent questions

• What is Acsellerate?

  Acsellerate is an easy-to-use sales and business intelligence solution that helps companies understand the effectiveness of their customer relationships and turn that insight into bottom-line results. Through a suite of web-based analytics, advanced reporting and integrated CRM applications, Acsellerate will:

  • Identify margin improvement potential
  • Recognise cross-selling and upselling opportunities
  • Benchmark customers, sales reps and product segments against each other or prior periods
  • Track performance to goals on key business metrics
  • Manage leads through the sales pipeline
  • Easily monitor sales tasks and activities

• How does it work?

  Acsellerate systematically processes your customer, item and invoice data to help significantly improve your business performance. Most companies have tremendous opportunities available within their accounting system, but lack the tools to utilise that information in a timely, meaningful way to drive results. By proactively delivering vital information to your sales and management teams, Acsellerate can help uncover the best opportunities for profitable growth.

  We seamlessly transfer your information to our secure servers every night and analyse it, highlighting important trends and notifying key users of necessary actions. By linking your data with a powerful sales tool, everyone on your team definitively knows the best opportunities to increase sales, profits and customer retention.

  Grow. Service. Retain. Profit. That’s what we help you do!

• Who should use Acsellerate?

  Acsellerate is the ideal solution for sales-focused owners, managers and sales representatives at distributors or manufacturers in industries such as office products, medical supplies, janitorial supplies, lumber/building and automotive parts. Acsellerate can help any industry operating with a high volume of products and customers, looking to increase sales and profits through customer retention and product mix maximisation. With so many customers and products to manage, these companies need a tailored solution that determines the best opportunities for their business—and that’s what we deliver!

• Is Acsellerate a software package?

  Acsellerate is not software, but rather a powerful subscription service. As an entirely web based application, Acsellerate is easily accessible by you and selected members of your team through any Internet connection. This means that you have access to critical business information whenever or wherever you need it.

  Because Acsellerate is not an expensive software package, it means that no significant technology or financial investment is required, and your employees are not taxed with maintaining complicated systems. We manage all the nightly data transfer and initial integration “behind the scenes,” so you don’t have to.

• Is it expensive?

  Not at all. Acsellerate is priced as a subscription service, which means that you don’t have to make any large, upfront investment to get started. You can choose how many people need to have access to the service, and how much data is visible to each user. You can add users at your pace and grow as you see results.

• Do you offer a CRM system?

  Yes! Acsellerate offers integrated analytics, reporting and CRM, delivering one solution to grow your business. Utilising our CRM application will link your sales data to your sales activities, enabling you to monitor and track your biggest sales and profit opportunities. Our CRM solution provides the tools needed to increase customer retention, penetration and acquisition by enabling your team to monitor all sales activity, retention and prospecting efforts within one web-based application.

• Can I schedule a demo?

  Sure! We do demos all the time. Just complete our Request a Demo form and someone from our team will be happy to talk to you about your business, show you the product, answer your questions and help you understand how Acsellerate can make a real difference to your bottom line.

• What industries are supported?

  We focus on helping customers solve business problems in the office products, medical supplies, janitorial supplies, lumber/building and automotive parts industries. We have noticed that our customers and their industries share the following characteristics:

  • High number of items/skus
  • High number of customers
  • Customers buy/replenish frequently
  • Competition is fierce, and
  • Customers are price-sensitive.

  We tend to think of these industries as “noisy” because of the dynamic, competitive and complex nature of customer relationships. Businesses that have to deal with these challenges can take advantage of Acsellerate’s ability to spot important trends, automatically find new sales opportunities and quickly improve product mixes to achieve higher profits.

• What software/hardware does Acsellerate require?

  Acsellerate requires no special hardware or software beyond what you already have. This means no complicated software to install and no expensive servers to purchase and maintain. Our powerful analytic, advanced reporting and integrated CRM applications are all available through any Internet connection.

• What back-office systems are currently supported?

  We currently support over over 20 different back office systems, including most ECi solutions, to meet the needs of independent businesses in a variety of industries and niche markets. Please see our full list of Acsellerate's supported back office systems, or if you have a specific requirement, please Contact Us for more information.

• How can I learn more?

  Just Contact Us and someone from our team will be happy to answer your questions and help you understand how Acsellerate can make a real difference to your bottom line.

  Let Acsellerate help grow your sales and profits by leveraging the power of information!